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 <%=request.querystring("itemgroup") %> Return
Policy
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Kotawala's
Creation
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If
you receive a factory-defective jewelry supply
item, you may return it for a full refund, credit
or exchange. All other returns are subject to a 10
percent restocking fee. Please call for a return
authorization number (RA#) and shipping
instructions prior to return. PLEASE NOTE: you
must obtain the RA# within 10 days of merchandise
receipt in order to make any returns. Each package
must have the RA# clearly printed on the outside
of the box or shipping label. Returns will not be
honored if merchandise is altered in any manner.
Silver wholesale assortments must be returned in
full as originally shipped. Partial (or
"cherry-picked") assortments or any
returns that do not conform to this return policy
will not be accepted. Unless defective, we cannot
accept returns on pierced earrings as there are
serious sanitary issues and disease transmission
concerns associated with returned body jewelry.
Shipping charges should be prepaid unless arranged
otherwise in advance. Shipping charges can only be
refunded in the case of a manufacturing defect or
erroneously shipped jewelry supply product. All
sales are final after 10 days.
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